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Help Center
Order/Payment
Where can I check the order details?
You can check it in [My Account] -> [My Order].
How long does it take to ship?
In general, it takes 14 days from the payment completion date. There may be a delay of 7 to 10 days depending on the situation.
The product I want to purchase is out of stock. Can I know the restocking schedule in advance?
No, the timing of re-stocking varies depending on the product, and sales products are updated periodically. Please check the new products that will be announced later.
Delivery
Where can I check the order details?
You can check it in [My Account] -> [My Order].
How long does it take to ship?
In general, it takes 14 days from the payment completion date. There may be a delay of 7 to 10 days depending on the situation.
The product I want to purchase is out of stock. Can I know the restocking schedule in advance?
No, the timing of re-stocking varies depending on the product, and sales products are updated periodically. Please check the new products that will be announced later.
Products
Where can I check the order details?
You can check it in [My Account] -> [My Order].
How long does it take to ship?
In general, it takes 14 days from the payment completion date. There may be a delay of 7 to 10 days depending on the situation.
The product I want to purchase is out of stock. Can I know the restocking schedule in advance?
No, the timing of re-stocking varies depending on the product, and sales products are updated periodically. Please check the new products that will be announced later.
Exchange/Cancel/Return
Where can I check the order details?
You can check it in [My Account] -> [My Order].
How long does it take to ship?
In general, it takes 14 days from the payment completion date. There may be a delay of 7 to 10 days depending on the situation.
The product I want to purchase is out of stock. Can I know the restocking schedule in advance?
No, the timing of re-stocking varies depending on the product, and sales products are updated periodically. Please check the new products that will be announced later.